Warranty

Aprils Form believes in the beauty of crafting stone products that will last in your home for generations to come. Every piece started with a vision and a sketch, and we are delighted to see a dream come to life every time we craft a marble piece. We carefully inspect each item prior to shipment and request your inspection upon delivery.

Our Limited Warranty

Aprils Form provides a warranty for one year starting from the delivery date. If a product is found to have a manufacturing defect that isn't caused by regular use or inherent qualities of the material, Aprils Form will either repair or replace the part(s), as decided by us, within this warranty period. This warranty is exclusive to the original buyer and becomes active from the date of delivery.

Claim Procedure

Any claims will have to be emailed to hello@aprilsform.com attached with a brief description of the defect, Photo(s) of the Defect and Sales Invoice.

Limitations and Exceptions

1. This limited warranty does not apply if your Aprils Form furniture is damaged by using chemical detergents, abrasives, or other harsh cleaning agents.
2. This limited warranty does not cover damage resulting from negligence, abuse, normal wear and tear, or accidents: including (but not limited to) burns, cuts, scratches, scuffs, watermarks.
3. This limited warranty does not cover any natural variations or inconsistencies in colour (shades), pattern (veins), fine crack lines (fissures), holes and other natural imperfections inherent to marble/travertine. These characteristics are not to be considered defects.
4. Normal variations can occur from piece to piece. This warranty does not cover such differences. Nor are variations from website illustrations covered.
5. This limited warranty does not apply if the product is used outdoors or treated with protective coatings on the finish. Any such chemical treatments or protective coatings voids all warranties of Aprils Form.
6. Any product modification by consumer or other parties not authorised by Aprils Form will void this limited warranty.
7. Any item repaired or replaced under this Limited Warranty will be covered by the Limited Warranty for the remainder of the original warranty period only.

Costs Covered

Within the warranty period, this warranty covers manufacturing defects only. Coverage is limited to the materials, replacement parts, and fabrication labour required to produce a repaired or replacement piece, together with transport of that piece to the original delivery destination.

This warranty does not cover on-site services, including the removal of the affected piece, installation or fitting of the repaired or replacement piece, or disposal of the original piece. These on-site services, and any associated costs, are the responsibility of the Purchaser, whether they arise within or after the warranty period.

For manufacturing defects identified after the warranty period has ended, all costs  including materials, replacement parts, fabrication labour, transport, and any on-site services are the responsibility of the Purchaser.